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Assessments

Your OLBI results: what exhaustion and disengagement scores mean and what to do next

Your OLBI results describe how you answered about your work. A higher exhaustion score points to a draining load. A higher disengagement score points to distance from the work. Neither is a diagnosis, and the right next step depends on the pattern and on what is happening in your job. [1][2]

What should I do after I get a result?

Read the two scores together, then look at your job, not only at yourself. Ask what changed in the last year: workload, team, manager, role, or pay. Then choose one action. The table gives a starting point. The links go to practical help on this site.

If this stands outLook atA first step
ExhaustionWorkload, hours, and recovery. Demands were the main link to exhaustion in the original research. [4]Log a week of work, and try a shutdown routine.
DisengagementSupport, feedback, control, reward, and fit with your values. Missing resources were the main link to disengagement. [4]Talk to your manager about what is missing.
BothThe whole picture, and your health.Talk to someone and consider seeing a GP. [7]
NeitherWhether the questions miss something that matters to you.Trust your own sense of how things are.

Does a high score mean I have burnout?

No. A high score means you answered in a way that describes more exhaustion or disengagement than a lower score would. Burnout, as the WHO defines it, is a syndrome from chronic workplace stress that has not been successfully managed, and it is an occupational phenomenon, not a medical condition. [2] A questionnaire cannot establish that.

It is still worth taking seriously. Whatever the label, exhaustion that does not lift is a reason to talk to someone.

Can a low score rule out a problem?

No. The OLBI does not ask about everything that matters, and it does not include the WHO's third sign, reduced professional efficacy. [2][3] If you feel unwell despite a low score, trust that and talk to a doctor. The same is true if sleep, mood, or health are changing.

How should I compare scores over time?

Use the same version, the same convention, and the same frame, such as answering about your current job. A change of a few points can be within normal variation, and there is no agreed threshold for a meaningful change that we could verify, so look at the direction over several months and what changed at work. Keep notes about what was happening each time.

What could I bring to a conversation?

You do not need to share a score. Many people find it more useful to describe patterns and effects. For example: "For the last [time] I have felt drained before the day starts and I have started to care less about the work. I would like to talk about what is behind it." If you do share a result, say what it is, a questionnaire about how you answered, and what you would like to do about it.

Where can I find support?

If stress is hard to manage, the NHS suggests seeing a GP, and says that in England adults can refer themselves to NHS talking therapies. [7] In the United States, the National Institute of Mental Health suggests seeking professional help when symptoms interfere with everyday life, and lists the 988 Suicide & Crisis Lifeline for immediate distress. [8] findahelpline.com lists services by country.

Common questions

I scored high on exhaustion but low on disengagement. What does that mean?

It is one of the four patterns in the reading aid: drained but still invested. Look at workload and recovery before the commitment wears down. It is not a diagnosis. [4]

Should I share my OLBI result with my employer?

That is your choice. Describing what is happening, such as hours, deadlines, or tasks, is usually more useful than a number. See our guide on talking to your manager about workload.

Can the OLBI show that my job is the cause?

No. It does not ask about workload, control, or support, so it cannot point to a cause. Use HSE's six areas of work design as a checklist for that. [1][9]

Sources and further reading

These links open external research and health-information websites.

  1. LuriaLab: Oldenburg Burnout Inventory (OLBI) test page
    Sixteen items, two subscales, instant scoring statement, age 18+, disclaimers, and citation. Read on 24 October 2026.
  2. World Health Organization: Burn-out an "occupational phenomenon" (2019)
    ICD-11 definition of burn-out; not classified as a medical condition.
  3. Maslach and Leiter (2016): Understanding the burnout experience. World Psychiatry, 15(2), 103-111
    Notes that the Oldenburg Burnout Inventory assesses two dimensions, and discusses measurement and diagnosis.
  4. Demerouti, Bakker, Nachreiner, and Schaufeli (2001): The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499-512
    Study of 374 workers: demands linked mainly to exhaustion, lack of resources mainly to disengagement. Abstract-level details only; full text not opened.
  5. NovoPsych: Oldenburg Burnout Inventory (OLBI)
    A commercial publisher's description of items, scoring ranges, its own cut-offs, and reliability figures it cites. Read on 24 October 2026.
  6. SciELO: Oldenburg Burnout Inventory validation in Brazil (Ciencia & Saude Coletiva)
    Describes the original 16-item structure, four-point agreement scale, balanced wording, and how the authors reversed items. Portuguese-language article read on 24 October 2026.
  7. NHS: Get help with stress
    Signs of stress, when to see a GP, and urgent help routes in the UK.
  8. NIMH: I'm so stressed out! Fact sheet
    When to seek professional help, and the 988 Suicide & Crisis Lifeline in the United States.
  9. HSE: What are the Management Standards?
    The six areas of work design that affect stress.

This page is educational. A questionnaire score cannot establish a diagnosis or explain the cause of your symptoms. If you are struggling, speak with a doctor or mental health professional, whatever your score. Read when to get help for work stress or find a helpline in your country.